PRIVACY
On our website, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our payment processors use a 128 bit encrypted SSL to increase the security of our customer’s information. However, we, our website, do not guarantee complete security on stored information.
How Do We Use the Information We Collect?
When you become a website member, we ask you to fill out a form that requests your name, address and e-mail address as well as other details. our website will NOT share data with anyone else unless compelled by law.
Your name and address information are used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment. If you sign up for any of our newsletters or ask to be kept updated about special offers, services etc., then you will receive emails from us, but you may unsubscribe at any time.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact, you are paying with your credit cards and not someone using your stolen credit cards.
Data Collection And Storage
Your personal data, such as your name and email address, are stored in a secure database until such time as you delete your information or request deletion. You may at any time ask us to provide you with any information we hold regarding your account, which we will provide to you within 30 days. All newsletter subscriptions, post and comment notifications are opt-in; this means that you must confirm that you want to receive our newsletters and notifications of new posts and/or comments to posts and forum topics. You can unsubscribe from any of these updates at any time via a link at the bottom of any email received from us. We do not share this information with anyone else, except under compulsion of law. Once your account has been deleted, it is deleted permanently unless you sign up to our website again – no record of your account or personal details remain in our database. We deem the addition of your name and email address to have a lawful basis in order for you to sign up and log in to our website. You cannot sign up for a free blog or make comments, forum posts or replies without being logged in, therefore your login details are necessary. You do not need to be logged in to our website to post some comments. Some comments can also be made by logging into your social networking accounts; please check the policies of the relevant networks you use as they will be the ones processing your information when you do this.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to the email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website’s email newsletter program.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons that help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses].
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
- Data Protection Act 1998
- Privacy and Electronic Communications Regulations 2003
- Privacy and Electronic Communications Regulations 2003 – The Guide
- Twitter Privacy Policy
- Facebook Privacy Policy
- Google Privacy Policy
- Mailchimp Privacy Policy
Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive that identify you when you enter. We may use session cookies to provide a seamless experience on the site, particularly so you can log in to your account and stay logged in. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password. If you are worried about cookies, which are mostly harmless, you can set your browser to delete them automatically once your browser is closed. The vast majority of websites use cookies.
Google Analytics
We use Google Analytics to collect information about visitor behaviour on our website. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We, therefore, do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We have turned on Google Analytics Demographics and Interest Reporting to get an idea of our demographics and users’ interests.
WordPress
Our websites runs the popular WordPress CMS and cookies are used to store basic data on your interactions with WordPress, and whether you have logged into WordPress. We use a session cookie to remember your log-in for you if you are a registered user and we deem these as being strictly necessary to the working of the website. If these are disabled then various functionality on the site will be broken.
More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
Third-Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site that allow visitors to share content onto social networks. Cookies are currently set by sites such as, but not limited to, Twitter, Facebook, Google+, GitHub and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website. If you’d like information on how to disable companies tracking your web use, click here.
Site Security
All our website employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected. Our site is protected with an SSL certificate for customer safety.
Correcting/Updating Your Personal Information
After becoming a website subscriber you may correct/update your personal information at any time. The changes you make will be reflected in our databases instantly. If you wish to deactivate or transfer your account, you may contact us through your ‘Account’ section, or the ‘Contact Us’ section by submitting a support ticket.
Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving our website site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.
Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they may contain promotional materials from our website and their sponsors. You may unsubscribe from newsletters at any time.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.
Contests & Surveys
Periodically, contests and surveys are run on our site. Sometimes contests & surveys are sponsored by our customers or outside agencies. To enter these contests you need only to enter your ID and password and your entry. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. The winners names are NEVER shared with our customers without their consent.
Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to talk about.
